Interesante informe sobre las 10 principales razones por las que las compañías externalizan sus servicios:
1. Reduce and control operating costs
2. Improve company focus
3. Gain access to world-class capabilities
4. Free internal resources for other purposes
5. Resources are not available internally
6. Accelerate reengineering benefits
7. Function difficult to manage/out of control
8. Make capital funds available
9. Share risks
10. Cash infusion
También hay una lista de los Top 10 Factors in Vendor Selection y Top 10 Factors for Successful Outsourcing
